FAQ’s

When is Treetop Village Closed?
President’s Day
Christmas Day
Labor Day
Memorial Day
Thanksgiving & Day After
New Year’s Day
Early Closure at 4:00 pm Each Quarter on a Friday for Staff Development trainings

There are no tuition deductions for the following holidays or early closures for planning. If one of the following holidays falls on a Saturday, we may be closed on Friday. If a holiday falls on a Sunday, we may be closed the following Monday. If an early closure for planning falls on a holiday it will be held on the Friday before.

Do you close for weather?
We strive to stay open for normal business hours during most weather in our area.
IF and when we have limited hours or any closures, all parents will be informed by 5:00 AM that
day via email. We will also post it on our Facebook page. We try to follow Bremerton School District’s snow day closures.

Any limited hours or closures would be related to the ability for our staff to safely travel to work and keep our teacher to child ratios required by DCYF.
Additionally, if the roads and weather deteriorate during school hours, we may inform parents to
pick up early to allow staff time to make it home safely.

What are your children-to-teacher ratios?
Infants: 1:4
Waddlers 1:6
Toddlers 1:7
Preschool 1:9
Kindergarten Readiness 1:10
How many kids is Treetop Village licensed for?
208
What is required for teachers to work in a child care?
• DCYF Background Check and Fingerprints
• CPR, First Aid, Bloodborne Pathogens, Safe Sleep, Food Handlers, MMR Vaccination, Covid Requirements, Mandated Reporting Training, Yearly Trainings
• 30 Hour Basic Training for Child Care Employees
What is your staff turnover like?
Turnover does happen in childcare often, a lot due to many teachers are spouses of military and are re-stationed, moving on to next profession or just not a good fit in our center/industry. We strive to create a positive environment not only for our children, but also for our staff This includes birthday and anniversary celebrations, on-site barista, PTO/Sick Time/Paid Holidays, child care discounts, AT&T Phone Discount, and Paid Trainings.
Do you accept DSHS Working Connections Payments?

Yes, but co-pays apply. We only enroll full time Working Connections families.
Here is the link to sign up:
www.washingtonconnection.org/home/

Do you welcome parent involvement?
The answer, “YES!” Our school is a community that embraces the whole family. If you’d like to get an inside look at your child at play or in the classroom, you are more than welcome to participate in our family nights, as well as your weekly classroom activities. We also encourage parents to come in and talk to our management at any time with any questions or concerns.

As of recently, we created a Parent Committee so that our families feel they have a voice, help with policy and build a strong partnership with community and our families.

What types of activities do you offer children?
We provide age-appropriate activities, both indoors and outdoors. With the love of nature and children, we love to stimulate the minds of every age from birth to five years old. Engaging interactions with care givers creates trust, promotes growth in all areas of development as well as teaches play.

We love to use recycled products, food, paints, glitter, play dough, glue, chalk, books, sensory tables with beans, rice, water, snow, dirt, play kitchen and more. With these assorted items, children can learn and play through texture, diversity, friends and their senses!

How often do you clean the rooms and toys?
All of our rooms have cleaning schedules for different areas of the classroom throughout the day. If a teacher sees a child cough, sneeze or put a toy in their mouth the toy goes directly into the sink in the classroom to be cleaned and sanitized. Floors are swept and mopped twice daily.

Changing tables and bathrooms are disinfected after each use.

We also have someone come clean every week night to make sure all is 100% disinfected and ready for play the next day.

What is your policy regarding sick children?
Every morning at drop-off, children are given a quick health check by management or teacher to verify child is healthy to stay at school.
Children are sent home due to but not limited to fever, vomiting, diarrhea, lice, Hand, Foot and Mouth, COVID, etc.

If parent is called to pick up child, it is at utmost importance to have child picked up within 15-30 minutes at most.

In order to keep our children, their families and our staff as healthy as possible, we require that any child with a fever, vomiting, diarrhea, or contagious disease be kept at home for minimum 24 hours after symptom free.

How do you communicate with parents?
All parents are encouraged to download our Procare app. With this app, not only can you make your schedule, pay your bill BUT have direct access to your child’s teacher and their daily activities. Parents of our infants will also receive a carbon copy of their child’s daily activities, feeding and changes. In addition, we provide a monthly calendar/newsletter to share news, event information, and other notes with our parent community.
What if someone other than my spouse/partner or me has to pick up my child?
In order to protect your child, we require that you provide the names of any individual who has permission to pick up your child. We require advance written notice (note or email) from you when someone other than a family member will be picking up your child and will check identification.
What security measures are in place to protect my child?
Your child’s safety and your peace of mind are of the utmost concern.

All doors only open by code entry. Also, by using PROCARE software we require all family members to register their fingerprint for all drop off and pick-ups.

All visitors must register and show ID in our lobby to gain access into our facility.

Our four playgrounds are 100% fenced for full privacy and safety.

Do you provide meals and snacks?

Yes! In fact, we maintain a commercial kitchen and 2- full-time cooks so that we can prepare and serve nutritious, home-cooked meals and snacks for children daily onsite.

Our diverse weekly menus are USDA accredited and are posted in our hallway and in the classrooms.
No outdoor food is allowed due to the requirements of the USDA food program and allergies of children and staff in our building.

Have questions?? Visit the link below!

Child and Adult Care Food Program | Food and Nutrition Service (usda.gov)

Does my child have to go outside every day?

Yes! It’s the Law! See below! Check Harvard’s Website Out too!

6 reasons children need to play outside – Harvard Health

WAC 110-300-0360…….. iii) Programs that operate more than six hours a day must provide: (A) Ninety minutes of active play for preschool age and older; and (B) Sixty minutes of active play for infants and toddlers; and (iv) Thirty minutes of the active play required by (c)(iii) of this subsection may be moderate to vigorous indoor activities;

Do I still Pay if my Child is Absent or Center is Closed?
In our policies and registration packet, it states if center is closed or delayed to any reason but not limited to pandemic, power outages, weather or other emergencies, tuition is not refunded. Also if your child is absent, tuition is still due.

We understand this can propose a hardship for our families. Tuition is used for employee salaries, benefits, rent, utilities since they are still owed no matter the closure reason.

Health Nurse, Allergies and Medication Administering

We do have a Peninsula Nurse Consulting come onsite monthly. Their RN looks over all our infants, provides resources to the center for pandemic and local illnesses going around community.
We can administer medication onsite. A medication authorization form is REQUIRED to administer any medications. See FORMS are of website. Any prescribed medicines need to be in original RX bottle with required items as authorization form states. We are not able to give any OTC medicines on a “when needed” basis. If training is needed for administering medication, we will have parent set up a training meeting prior to administering medicine.

If your child has allergies or asthma, we need documentation from doctor who child is under care from. See FORMS area.